Trouble with Roco Wagons Anyone?
Hi all
Just taken delivery of some lovely swap body / piggy back wagons made by Roco.
Out of the 4, 3 have come with one or two buffers broken off. The wagon bodies are metal, and the buffers fit into a very small slot.
Has anyone else found this to be a problem? If so can it be rectified?
Cheers
David
Re: Trouble with Roco Wagons Anyone?
Hi all
Just taken delivery of some lovely swap body / piggy back wagons made by Roco.
Out of the 4, 3 have come with one or two buffers broken off. The wagon bodies are metal, and the buffers fit into a very small slot.
Has anyone else found this to be a problem? If so can it be rectified?
Cheers
David
Hello David
same problem with the Br93 DRG Version ( ex BBÖ)
all 4 buffers were broken. Found 3 inside the box. one stuck in the wheels.
a reclamation forwarded to roco upset me really. they said sorry you have to go to your retailer. They refused to sende me the spare parts. since then I wait for the 4 buffers......
When I had a problem with liliput and Piko, they directly responded and sent me without cost the needed spare parts.
So I consider the next time buying a model from roco. the quality is going down by roco.
Greetings Martin
I had one containerwagen with a broken buffer, one car came in a box not made for it, and a flatcar with a crummy looking load, all from Slovakian production. Here's hoping the new management makes some effort to improve this state of affairs.
Jurgen
Trouble with Roco Wagons Anyone?
Where are these made? I have 2 new passenger ones that sre made in Bergheim and they are pristine and perfect. Coincidently, I wrote about this issue a little while back as many are now made in China. I was blasted by someone for expressing my humble opinion. Maybe you get what you pay for?
Please note,
I have rigorously checked all Mr Klee's threads and I cannot detect any 'blasting' or even the hint of a 'tone' except for the recent remark in the last posting of this thread.